What our Customers say...

Water Damage Testimonials

Ryan (Manager) and his team did an amazing job! They were very professional during the time they spent at my house. They went above and beyond. Our basement flooded with 4" of water. We reached out to them during a time when everyone was calling with the same situation. They returned our call and was at our house very quickly. They had the basement dried within 3 days and they hauled our trash away as well. Thanks to all who helped relieve our stress.

Five star emergency service on a Saturday evening. Professional and enthusiastic… Did the job thoroughly, quickly and quietly without interrupting our family dinner. Would definitely recommend this company!

Very professional from beginning to end. Everything was explained beforehand and the job was taken care of I’m a timely manner. The employees Roland and Ian were very pleasant and knew the job at hand. Would highly recommend.

Five star emergency service on a Saturday evening. Professional and enthusiastic… Did the job thoroughly, quickly and quietly without interrupting our family dinner. Would definitely recommend this company!

SERVPRO of Southern Lancaster PA is great. They arrived on time, introduced themselves, and explained what needed done to eliminate the damages and clean up affected areas. First crew, Andre and Wes arrived Saturday and worked into wee hours. Then on Monday morning next crew arrived. The guys worked a long, physically hard, steady day. They removed all debris and left areas clean. They covered any areas of rooms with covers or plastic barriers to keep dirt/dust out. Their equipment (fans, dehumidifiers) are in great shape and definitely doing the job to remove the moisture. Each day after the crews left their office called to follow-up how things went and re-cap what will be done next. Super big thanks to: Roland, Ian, Julio, and Ryan, Andre, and Wes. No way we could have done this ourselves!

The SERVPRO professionals provided prompt, courteous service. They explained what they were doing to fix the water damage and came back to check on the progress several times. I would highly recommend SERVPRO and would definitely use them again if needed!

Excellent service, the group of guys that came to clean up didn't awesome. Would highly recommend SERVPRO.

SERVPRO of Southern Lancaster was very professional, well managed and fast/clean to get the water damage under control. I highly recommend SERVPRO to anyone who needs clean up and restoration help.

The techs were well mannered and professional. They assessed the damage and got right to the restoration process. I'd call on this team again. Good work.

Quick turnaround from time of call for service. Service well explained, job done in a timely manner, machines did their job. Thanks SERVPRO!

We had a burst pipe in our home. SERVPRO was very quick to respond. Professional staff. Dried up all areas between 3-4 days.

"Kyle and his team were excellent, informative, and very easy to work with” Michael R. 12/25/17

“I don’t think there is anything that could be improved on, Kyle and his team are the best! They were all professional and without a doubt dedicated to making me happy. SERVPRO should appreciate how wonderful their staff is and be proud of who they are.” Maria M. 11/13/17

Immediately after speaking with the rep and having the process explained to me I felt a little less stressed and confident that it would be taken care of properly. Being a mom of a child with allergies, it eased my mind of concern for any future issues caused by this water damage. Thank you Jim L. and his crew for their great customer service.

Excellent service!

Thanks for all the fast and respectful help your team did for me. I was very pleased.

Doing a great job. Jim is a great guy and professional.

Teriffic job. Rested well after their service began. Very trustworthy.

SERVPRO staff was very helpful and courteous at all levels-both on phone and in person.

Absolutely please with all services. Excellent work. Thank-you!

They were very professional. I was very pleased with their level of service.

Thank you Amanda, Jim, and Chris for your kind and prompt attention to our urgency with water intrusion from roofing job in progress! It is a pleasure doing business with you and SERVPRO.

I would like to take this opportunity to personally thank everyone from SERVPRO of Lancaster East for their quick response, courteous service and excellent knowledge of our situation. I would recommend SERVPRO to my friends and certainly to my business associates. Thank you for all your help and great service.

I want to give a special thanks to Chris and Amanda but, also to the other men who worked so hard and so effectively. All was extremely well organized. I found your verbal contacts, one of your best qualities and your follow through, of the best too!

We have only just begun but we are on the right path. We had a toilet overflow and left quite a path of destruction. Brandon and Q were here in a flash and contained our mess and calmed my nerves. These guys are fantastic. Eager to start our rebuild smile emoticon THANK YOU SERVPRO!!!!

Much thanks to the fine crew who came to my house to help with water damage. Everyone was courteous and professional, and willing to answer any questions. Thanks for making a difficult time a little easier.

Had the pleasure of working for them, and couldn't ask for better people. Staff takes care of their employees, are great to work with, and are helpful in every possible way. Great place to work for.

Great company!! Did great job fixing up our basement in time of crisis!! Highly recommend!!

SERVPRO of Lancaster East and Southern Lancaster County did a fantastic job of cleaning out our bathroom after a massive water leak. Sean and his team did a great job while being very polite and respectful. Amanda was extremely nice on the phone and called to check how things were going. I would use them again.