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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Hoarding: A Serious Situation

3/23/2018 (Permalink)

Cleaning Hoarding: A Serious Situation Before Cleaning

According to The Mayo Clinic, “Hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with hoarding disorder experiences distress at the thought of getting rid of the items. Excessive accumulation of items, regardless of actual value, occurs.” Many people with hoarding disorder do not find their habits to be a problem.

Hoarded items are often things others would throw away or look at as junk or garbage such as old newspapers, junk mail or packaging.

Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, making living conditions unsanitary and crowded. Bugs, fleas, rats and other vermin may be present, at which point an exterminator would need to be called. At times, hoarding may spread to outside the home as well, to storage facilities, or even the garage or yard.

SERVPRO of Southern Lancaster County has encountered hoarding situations several different ways. Often, SERVPRO of Southern Lancaster County is called for a fire or water loss and find the hoarding situation when they arrive on-site. Our Franchise Professional will communicate with the insurance company regarding their contents coverage, and after approval, contents can be packed out and possibly cleaned, dried, and stored by SERVPRO of Southern Lancaster County, or relocated to a storage facility so work on the fire or water loss can begin.

Another way SERVPRO of Southern Lancaster County may encounter hoarding jobs is through calls from landlords, case workers, real estate agents, or family members, often after the death of a loved one. In these situations, the crew will see if they should look for any items of  importance while they clean the job. Sometimes,
family members will come and try to help the hoarder sort through their contents as well.

Each case is very different, and hoarding jobs are often sensitive situations, but SERVPRO of Southern Lancaster County Professionals are here to help make it “Like it never even happened.” If you encounter a hoarding situation at one of your properties, or with your insureds, call SERVPRO of Southern Lancaster County today at 717-464-5500.

WHEN WATER DAMAGE STRIKES

3/12/2018 (Permalink)

Water Damage WHEN WATER DAMAGE STRIKES Water extraction from a laminate floor.

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage. By calling 717-464-5500 when you discover your water loss we can, within four hours of loss notification, have SERVPRO of Southern Lancaster County on-site to help ensure a water damage is handled by completing the following steps.


INSPECTION

SERVPRO Of Southern Lancaster County professionals will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning any work.


EMERGENCY SERVICES

The SERVPRO of Southern Lancaster County professionals will take steps to help protect your home or business, as well as personal belongings and other contents, from further damage by extracting the excess water and preparing the area for drying. They will explain the needed emergency services to you step-by-step.


MONITORING

To help ensure your home or business and belongings are dried to appropriate industry standards, a SERVPRO of Southern Lancaster County professional will monitor the drying process. The updates will be consistently communicated to you.


RESTORATION SERVICES

Often SERVPRO® Franchise Professionals will repair structural materials, reinstall carpets, and clean affected areas of your property and  belongings. A final walkthrough of the jobsite will be conducted with you to help ensure the property was returned to preloss condition.

Drying Science ?

12/27/2017 (Permalink)

Water Damage Drying Science ? Psychrometric Chart

Did you know there is actually a science behind the process of drying? The knowledge of psychrometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, your local SERVPRO of Southern Lancaster County Professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages.

If your business suffers a water damage, your local SERVPRO of Southern Lancaster County Professional will:

  • Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment.


What exactly does “speed up Mother Nature” mean? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material–but only if the air is, indeed,
drier. The only problem is, nature often takes too long and secondary damages may occur while the building is drying out. For this reason, your local
SERVPRO of Southern Lancaster County Professionals have been trained to use top-of-the line equipment to help Mother Nature along, including equipment to help
dry hardwood floors, tough-to-reach spaces inside walls, and much more.


SERVPRO® also uses state-of-the-art monitoring
equipment and a proven scientific process to help speed the drying of your home or business.
The bottom line? Your local SERVPRO of Southern Lancaster County Professionals have the training and equipment to help make it “Like it never even happened.” 

Winter Worries

12/27/2017 (Permalink)

Water Damage Winter Worries Frozen Pipes !

Winter weather can bring about more issues than
just slippery roads and a sidewalk to shovel. If you live where temperatures sink below freezing level, you are also at risk for frozen pipes and ice dams, which can create a major disaster at your home or property.

FROZEN PIPES
Frozen pipes are often those exposed to the cold weather, such as those outside your house, or in cold areas such as basements, attics, garages, or kitchen cabinets. A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly.
To prevent pipes from freezing, here are a few steps you can take, according to The American Red Cross:

  • Be sure to completely drain water from swimming pool and sprinkler lines, as well as outside hoses.
  • Open kitchen cabinets to let warm air near the plumbing.
  • When the weather is extremely cold, let water drip from faucets that may come from exposed pipes.
  • Keep your heat set to the same temperature both day and night.


ICE DAMS
Ice dams can be a little-known, but major problem during the snowy season. They form when heated air melts roof snow downward into water dammed behind still-frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roof ’s shingles and into the structure’s interior areas, as well as causing gutters and shingles to move or fall. Icicles can be an initial sign of an ice dam, according to Travelers.com. To spot ice dams inside, “check for water stains or moisture in your attic or along the ceiling of exterior walls of your house. Water stains or moisture may be an indication that an ice dam has formed and water has penetrated the roof membrane.” Removing an ice dam as soon as it is found is vital to helping prevent damage to your property and can be done using heated cables, a roof shovel, or calcium chloride ice melter.


If winter weather causes water damage to your
property, your local SERVPRO of Southern Lancaster County Professionals are only a call away, 24/7, ready to restore to preloss condition.

National Preparedness Month

9/20/2017 (Permalink)

Community National Preparedness Month #SERVPROREADY

SERVPRO Recognizes National Preparedness Month with a Reminder to Home and Business Owners:

“Disasters Don’t Plan Ahead. You Can.”

Local disaster restoration specialist offers no-cost tools to help property owners prepare a comprehensive emergency readiness plan

Willow Street, PA (Grassroots Newswire) August 23, 2017 - September is National Preparedness Month (http://www.ready.gov/September), an annual event sponsored by the Federal Emergency Management Agency (FEMA) to raise awareness about the importance of preparing—in advance—for the unexpected. In support of this initiative, Joseph Barrett, owner of SERVPRO® of Southern Lancaster County, encourages Willow Street property owners to take the following two steps now to protect their family, home, and business in the aftermath of a disaster.

  1. Review and update your emergency preparedness plan, including business and life continuity plans. If you don’t yet have a plan, use the tools provided by FEMA to get started. (https://www.ready.gov/make-a-plan)
  1. Collect and store time-critical information, like the location of shutoff valves, fire suppression system controls, and emergency contact numbers electronically, where it is immediately available to assist first responders.

“Evacuation plans and emergency supply kits help you survive a disaster, but a comprehensive emergency preparedness plan helps you recover from a disaster,” said Barrett. “The most effective response to any emergency is a fast response. That’s why having critical system and contact information at your fingertips is so important. A quick and effective response helps minimize repairs and downtime, helping both businesses and families get back on track in less time, with less stress.”

SERVPRO offers tools for both commercial and residential property owners to help them minimize damage and recover quickly from emergencies. The SERVPRO READY app stores essential contact and property information electronically where it can be accessed with a mobile device in seconds if disaster strikes. Both home and business owners can download the free app at https://ready.SERVPRO.com/home/mobileapp. Local business owners can take an additional preparedness step by designating SERVPRO of Southern Lancaster County as their disaster mitigation and restoration provider. SERVPRO professionals will conduct a no-cost assessment of the facility and assist the owner in completing a comprehensive Emergency READY Profile® (ERP) and storing that profile in the READY app.

“Rapid response from a disaster cleanup and restoration specialist can help the property owner evaluate options, start the insurance process, and take the right steps from the beginning to bring their property back to normal,” said Barrett. “Even in the confusion and panic that often surround a disaster, a property owner or manager using the SERVPRO READY app can reach out for expert help right from the scene, using a cell phone.”

SERVPRO® of Southern Lancaster County specializes in disaster restoration, cleanup and repair services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers. For more information on SERVPRO® of Southern Lancaster County, please contact Joseph Barrett at (717) 464-5500 or SERVPRO8837@comcast.net.

THE SCIENCE OF DRYING

7/28/2017 (Permalink)

Water Damage THE SCIENCE OF DRYING Hardwood Floor Drying System

Did you know there is actually a science behind the process of drying?

Having the knowledge of psychrometrics is essential to restoring a water-damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, your local SERVPRO® of  Southern Lancaster County Franchise Professionals are trained in the science of drying and follow strict industry approved standards to help lower the chances of any secondary damages.

If your home or business suffers a water damage, SERVPRO® of  Southern Lancaster County Franchise will:

  • Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment.

What exactly does it mean to help “speed up Mother Nature”? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material–but only if the air is, indeed, drier. The only problem is, nature often takes too long and secondary damages may occur while the building is drying out.

Your local SERVPRO® of Southern Lancaster County Franchise  Professionals have the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. Your local SERVPRO® of Southern Lancaster County Franchise Professionals also use state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business. It’s not only the equipment, but the technology too. SERVPRO® has developed DryBook™, a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry drying requirements are met. With DryBook™ Mobile, you have the ability to know exactly where your property is in the drying process. The bottom line? Your local SERVPRO® of Southern Lancaster County Franchise Professionals have the training and equipment to help make water damage “Like it never even happened."

THE MOLD MITIGATION & REMEDIATION PROCESS

5/26/2017 (Permalink)

Mold Remediation THE MOLD MITIGATION & REMEDIATION PROCESS Mold

When there’s a water intrusion, like a roof leak
or leaking water line, mold can quickly become a problem in your home or business. Mold can affect your health and can also cause significant damage to your property.


Fortunately, your SERVPRO of Southern Lancaster County Professionals have the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different, requiring a unique solution, the general mold remediation process stays the same.The following steps illustrate a “typical”mold removal process.


Call SERVPRO of Southern Lancaster County at 717-464-5500 

A representative will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.


Inspection & Damage Assessment

Your property will be carefully inspected for signs of mold using technology designed to detect mold
and hidden water sources. Mold feeds on cellulose and water which can be hidden from plain view.


Mold Containment

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores
from spreading during the cleanup process.


Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO® technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold
remediation is in progress.


Removing Mold & Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from
forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth.


Cleaning Contents & Belongings

SERVPRO® Franchise Professionals clean your furniture, decorative items, curtains, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They are also trained to remove odors and deodorize using fogging equipment.


Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs,
such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.


SERVPRO of Southern Lancaster County Professionals understand mold and mold growth and have the training and equipment to remediate mold in your home or business.

UNDERSTANDING WATER TYPES

4/4/2017 (Permalink)

Water Damage UNDERSTANDING WATER TYPES Black water

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup.


There are three types of water.


Clean water is water from a broken pipe, or other water source; rainwater is also considered clean.


The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous.


Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals.


Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.


Damage from Clean Water


• Shut off the water source if possible or contact a qualified professional to do so.


• Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist.


• Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.


• Remove and prop up wet upholstery cushions to allow more even drying.


• Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place.


• Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.


• Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.


• Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.


Damage from Contaminated Water


• Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.


• Do not walk through contaminated areas, as you could spread damage to unaffected areas.


• Do not turn on the HVAC system if there is a possibility of spreading contaminated air.


• Do not use household fans to dry the structure; air flow could spread contaminants.


• Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.


When you have a water damage, don’t leave your property to chance.


Call SERVPRO of Southern Lancaster County at 717-464-5500.


 

CALL THE CLEANUP TEAM

3/31/2017 (Permalink)

Cleaning CALL THE CLEANUP TEAM Blaze and Stormy

Spring is in the air! With the warmer weather comes the tradition of spring cleaning, a time to organize and clean the environments—home, business, office—we encounter on a daily basis.

Perhaps you are selling or renting a home or apartment and want to vanquish years of cigarette smoke odor that won’t go away, or want to see if your ducts or HVAC system needs to be cleaned.


Some of the specialized cleaning services your local Franchise Professionals can assist you or your insureds with during spring cleaning—or any season, are listed below.



SERVPRO of Southern Lancaster County offers the following cleaning services:



  •  HVAC duct Cleaning

  •  Carpet Cleaning

  •  Upholstery Cleaning

  •  Ceiling and Wall Cleaning

  •  Hard Floor Cleaning

  •  Deodorization



Whatever your spring cleaning needs, SERVPRO of Southern Lancaster County has you covered. Call 717-464-5500 today to discuss or
schedule your necessary spring cleaning services. 

FLOODING CAN HAPPEN ANYWHERE

3/21/2017 (Permalink)

According to the National Weather Service (NOAA), “Approximately seventyfive percent of all Presidential disaster declarations are associated with flooding.”

NOAA lists the most common flood hazards in the United States as:

• Flash Flooding

• River Flooding

• Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems

• Burn Scars/Debris Flows

(Caused by Wildfires)

• Ice/Debris Jams

• Snowmelt

• Dry Wash (Caused by heavy

rainfall in dry areas)

• Dam Breaks/Levee Failure

Just because you haven’t experienced a flood doesn’t mean you won’t in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the U.S., and commercial flood claims average more than $75,000 (NFIP).

When catastrophic water damage happens to you, SERVPRO of Southern Lancaster County Professionals can help. They can help you prepare ahead of time with an Emergency Ready Profile® (ERP), or respond to any size disaster to begin cleanup and restoration to get you back in business as soon as possible.

Your local SERVPRO of Southern Lancaster County Professionals are ready to help make it “Like it never even happened.”

 

Cleaning Dryer Vents

2/27/2017 (Permalink)

Cleaning Cleaning Dryer Vents Dirty versus Clean Ducts

The Importance of Cleaning Dryer Vents


According to FEMA, failure to clean home dryers causes 34% of home dryer fires. Home dryer fires cause $35 million in property loss and can even cause injury or death. To reduce the risk of these
fires happening in your or your insured’s home or business, SERVPRO® of Southern Lancaster County can help clean dryer vents and ducts that may have lint buildup.



Other tips for keeping your dryer vents clean from the National Fire Protection Agency include:


1 -Cleaning the lint filter before and after each load.
2- Making sure the outdoor vent flap will open and is not restricted by snow, a bird’s nest, or other potential obstacles.



For more information on cleaning dryer vents contact your local SERVPRO® of Southern Lancaster County Franchise Professionals at 717-464-5500.

Resolve to be Ready in 2017

1/20/2017 (Permalink)

Water Damage Resolve to be Ready in 2017 Servpro Ready Plan

SERVPRO of Southern Lancaster County urges Strasburg, Willow Street and Millersville Home and Business Owners to “Resolve to be Ready” in 2017

Local cleanup and restoration specialist shares no-cost emergency planning tools that enable fast and effective disaster response and recovery

 

2017is the perfect time to think about making some resolutions, according to Joseph Barrett, owner of SERVPRO® of Southern Lancaster County. While resolutions typically involve committing to personal changes and reaching goals, Barrett says the single most important resolution both business and home owners can make for 2017 is to “Resolve to be Ready.”

 

“Preparing in advance to deal with the unexpected can make a world of difference in how quickly and completely property owners can put the pieces of their lives back together,” says Barrett. “Emergency readiness plans are the foundation for effective and timely emergency response.”

 

Barrett encourages all property owners to take advantage of the no-cost emergency planning tools available from the Federal Emergency Management Agency (FEMA) (www.ready.gov/publications), as well as SERVPRO’s Emergency READY Profile and READY Plan Mobile App (http://ready.SERVPRO.com). 

 

For homeowners:

  • FEMA resources include guidelines for a creating a Family Emergency Plan and Emergency Supply List, with additional tips for pet owners, seniors, people with disabilities, and even commuters.
  • SERVPRO offers their free SERVPRO READY Plan app, which stores critical contact and property information electronically in advance, where it can be accessed with a mobile device in seconds if disaster strikes.

 

For business owners:

  • FEMA offers materials on topics ranging from creating a Business Continuity Plan to an Insurance Discussion Coverage Form in addition to guidelines for creating an Emergency Response Plan.
  • For businesses, SERVPRO offers a no-cost facility assessment and assistance in creating a comprehensive Emergency READY Profile® (ERP). The ERP includes information about emergency contact numbers, priority and high/risk areas, shut-off valve locations and more that can then be stored in the READY app.

 

“The time to gather and store information like emergency contact numbers; insurance contacts; and the location of fuse boxes, fire suppression system controls, and such is before an emergency strikes, not during an emergency,” says Barrett. “Having this information at your fingertips can help emergency responders react as quickly and effectively as possible, helping to limit loss of property and even lives.”

 

SERVPRO of Southern Lancaster County specializes in disaster restoration, cleanup and repair services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers. For more information on SERVPRO of Southern Lancaster County, please contact Joseph Barrett at (717) 464-5500 or SERVPRO8837@comcast.net. For more information on the SERVPRO mobile app and the SERVPRO Emergency READY Program, please visit www.ready.SERVPRO.com.

Advantages of The SERVPRO ERP

12/22/2016 (Permalink)

Building Services Advantages of The SERVPRO ERP "Ready For Whatever Happens"

With each new year, many people resolve
to better themselves or some part of
their life. This year, make a resolution to be
READY. No one ever plans on a disaster, but you
can prepare for it. The SERVPRO® Emergency
READY Profile® (ERP) will help ensure you are
“Ready for whatever happens” in 2017.
In the event of an emergency, the ERP can help
minimize business interruption by having an
immediate plan of action in place for your
facility. The ERP is a comprehensive document
containing critical information about your
business, including emergency contacts, shut-off
valve locations and priority areas. The ERP
also establishes your local SERVPRO® Franchise
Professional as your disaster mitigation and
restoration provider, giving you access to over
45 years experience and a System more than
1,700 Franchises strong. The ERP is a no-cost
assessment; all it requires is a little time, making
it a great value that could save you time and
money in the future. By downloading the
free SERVPRO® READY App, this information
is stored electronically and can be accessed
using your mobile device putting help at your
fingertips.
Preparation is the key to making it through any
size disaster, whether it is a small water leak, a
large fi re or an area flood. Having a plan in
place may help minimize the amount of time
your business is inactive and get you back in the
building following a disaster. Don’t wait until
disaster strikes—resolve to be READY. Call your
local SERVPRO of Southern Lancaster County Franchise Professionals to establish your Emergency READY Profile®, and be “Ready for whatever happens” in 2017. 

Fire Safety

11/23/2016 (Permalink)

Fire Damage Fire Safety House Fire

Looking for a Great Holiday Gift Idea? Give Your Family a Fire Safety Plan

 

Local SERVPRO® restoration specialist highlights the difference between fire prevention planning and fire safety planning

 The holidays are approaching and many families are finalizing plans for elaborate meals, get-togethers with friends, and decorating with festive lights. Amidst all this planning, Donna Barrett of SERVPRO® of Southern Lancaster County reminds homeowners that they may be overlooking the most important plan they can make—a fire safety plan.

1 Statistics

 “Each year, statistics1 show the incidence of home cooking and candle fires peaks during the holiday season. This tends to focus homeowners on fire prevention precautions—and that’s a good thing,” said Barrett. “But to truly protect your family from the dangers of a home fire, at the holidays and throughout the year, you need to start with a fire safety plan. Developing a fire safety plan and practicing it regularly with your family is the most important step you can take to help prevent a house fire from turning into a devastating tragedy.”

SERVPRO is a national leader and provider of fire and water cleanup and restoration services, and their disaster response professionals know from experience how devastating a home fire can be. They also know that when fire causes a loss of life, there is no “remediation” possible. This is why SERVPRO has teamed up with the American Red Cross (ARC) by supporting the ARC Disaster Responder2 program, and in particular the Home Fire Preparedness Campaign3. As a Disaster Responder, SERVPRO pledges dollars and support in advance to help the ARC develop and distribute educational materials and respond immediately when they are needed.

Barrett encourages all Lititz-area homeowners to follow these fire safety guidelines, developed by the ARC through their Home Fire Preparedness Campaign, to help minimize injury or loss of life due to a residential fire.

  1. Install the right number of smoke alarms4. Test them once a month and replace the batteries at least once a year.
  2. Teach children what smoke alarms sound like5 and what to do when they hear one.
  3. Ensure that all household members know two ways to escape6 from every room of your home and know the family meeting spot outside of your home.
  4. Establish a family emergency communications plan and ensure all household members know who to contact if they cannot find one another.
  5. Practice escaping from your home at least twice a year. Press the smoke alarm test button or yell “Fire” to alert everyone they must get out.
  6. Make sure everyone knows how to call 9-1-1.
  7. Teach household members to STOP, DROP and ROLL if their clothes should catch on fire.

“Fire prevention and fire safety planning are two very different things,” said Barrett. “Fire prevention planning helps control or eliminate the causes of a fire. Fire safety planning helps prevent injury and loss of life when a fire does break out. To protect your family and your property, you need both.”

For more fire prevention and fire safety tips and information about fire and water damage restoration services, please visit www.SERVPRO.com. For more information on SERVPRO® of Southern Lancaster County, please contact Donna Barrett at (717) 464-5500 or SERVPRO8837@comcast.net.

Faster to your Lancaster East Water Damage Event

10/20/2016 (Permalink)

Water Damage Faster to your Lancaster East Water Damage Event This water line pipe bursting in a basement causing excessive flooding.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Lancaster East provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

 

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Lancaster East arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (717) 519-0767

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Lancaster East

SERVPRO of Lancaster East specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Smoke and Soot Cleanup

9/19/2016 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of S Lancaster County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 717-464-5500

SERVPRO Spotlight: Part 1

4/26/2016 (Permalink)

The first SERVPRO Spotlight features the newest member of our growing team, Jason Sperduto!

Known around the shop as "Six-Eight" for his towering stature, Jason came to us this year with 20 years of fire, water, smoke, upholstery and carpet cleaning experience, and has begun building our new commercial and residential cleaning division.

His vision with SERVPRO is to expand his horizons and take this opportunity to grow himself as well as the company.

Jason is 38 years old. He and his wife Amanda have a 5 year old son named Julean who likes to play video games.
When he's not working or hanging out with his family, Jason enjoys his hobby as an amateur ham radio operator.

Jason's IICRC certifications include FSRT, WRT, UFT, CCT

Winter Wear Drive 2015

10/30/2015 (Permalink)

 Winter Wear Drop Off Locations

LITITZ

SERVPRO of Lancaster East and of Southern Lancaster County

3 Falcon Lane

Lititz, PA 17543

AKRON

Christine Flomerfelt - State Farm Insurance

353 South 7th St

Akron, PA 17501

DENVER

Denver Borough

501 Main Street

Denver, PA 17517

OREGON PIKE

Sweetbriar Apartments

1917 Oregon Pike

Lancaster, PA 17601

HARRISBURG PIKE

JFC Staffing Companies

1360 Harrisburg Pike

Lancaster, PA 17603

LANCASTER-LINCOLN HIGHWAY

Farmers Insurance

2160 Lincoln Highway E

Lancaster, PA 17602

LANCASTER CITY DOWNTOWN

Lancaster Housing and Redevelopment Authority

202 N. Prince Street #400

Lancaster, PA 17603

LANCASTER

Cherry Hill Villa

426 Estelle Dr

Lancaster, PA 17601

LANCASTER

Windsor Court Townhouses

1831 Hidden Lane

Lancaster, PA 17603

QUARRYVILLE

All Types Insurance and Financial Services

35 E. State Street

Quarryville, PA 17566

QUARRYVILLE

Pat Kline – State Farm Insurance

54 Friendly Drive

Quarryville, PA 17566

LANCASTER CITY WEST

Senior Living At Lancaster

120 Rider Avenue

Lancaster, PA 17603

LANCASTER

Lancaster Green Apartments

1633 Judie Lane

Lancaster, PA 17603


LANCASTER

Oak View Estates

77 Foal Court

Lancaster, 17602

NEW HOLLAND

Suzette Becker Allstate

566 E Main Street Ste D

New Holland, PA 17557

LANCASTER

Wheatland Hill Apartments

190 Colonial Crest Drive

Lancaster, PA 17601

WILLOW STREET

Brown and Associates – Nationwide Insurance

2912 Willow Street Pike

Willow Street, PA 17584

Are Your Home’s Air Ducts on Your Spring Cleaning Checklist?

4/8/2015 (Permalink)

SERVPRO8837@comcast.net

236231

FOR IMMEDIATE RELEASE

Contact:

Joseph Barrett

SERVPRO® of Southern Lancaster County

(717) 464-5500

SERVPRO8837@comcast.net

Are Your Home’s Air Ducts on Your Spring Cleaning Checklist?

Local SERVPRO® remediation specialist offers duct inspection and maintenance guidelines for homeowners

 

Willow Street, PA (Grassroots Newswire) March 27, 2015 - Whether you are looking out your window at a blanket of snow or a grove of palm trees, March is the month when spring finally arrives. And traditionally, this is the time when homeowners begin to make a list of spring cleaning chores to prepare for warmer weather ahead. This year, Joseph Barrett with SERVPRO® of Southern Lancaster County suggests including heating, ventilation, and air conditioning (HVAC) duct maintenance on your to-do list.

“At the very least, performing some simple maintenance on the ducts in your home will help your HVAC system work at maximum efficiency,” said Barrett. “In some cases, it may highlight a problem you need to address.”

Barrett offers the following guidelines based on Environmental Protection Agency (EPA) recommendations1 for routine maintenance of the HVAC system in your home:

1.      Maintain filters.
Use the highest efficiency air filter recommended by the manufacturer of your HVAC system and change filters regularly. If your filters become clogged, change them more frequently. Also, be sure you do not have any missing filters and that air cannot bypass filters through gaps around the filter holder.

2.      Minimize dust.
Dust and vacuum your home regularly, using the highest efficiency filter bags your vacuum cleaner can take – preferably HEPA bags. If you undertake dusty construction or renovation work in your home, seal off supply and return registers and do not turn your HVAC system on until you have cleaned up the dust.

3.      Clean cooling coils and drain pans.
Cooling coils, which are designed to remove water from the air, can be a major source of moisture contamination that can lead to mold growth in your HVAC system. Make sure that the drain pans under these coils drain properly and check any nearby insulation for wet spots. If you see substantial standing water and/or debris in these pans, contact a qualified service professional immediately. If your system includes an in-duct humidifier, be sure to follow manufacturer operating instructions.

For some homeowners, this routine maintenance may uncover evidence of a larger problem, like mold growth, rodent or insect infestation, or ducts so clogged with dust and debris that particles are being released into the home through air supply registers. Barrett says this is the time to call in the professionals for an expert evaluation of the problem and, if necessary, a cleanup plan.

“Restoration and remediation specialists like the technicians at SERVPRO of Southern Lancaster County can help you determine how serious the problem is,” says Barrett. “In many cases, routine maintenance is all that is required. But if the problem could pose a health threat to people living in the house, you need to call in the professionals. SERVPRO technicians are trained to use specialized cleaning and disposal techniques to remove any contaminants from your ducts safely and completely, without releasing them into your home.”

For more information on air duct cleaning and other related cleaning services, please visit https://www.SERVPRO.com/airduct-cleaning. For more information on SERVPRO of Southern Lancaster County, contact Joseph Barrett at (717) 464-5500 or SERVPRO8837@comcast.net.

1 http://www.epa.gov/iaq/pubs/airduct.html

About SERVPRO®

Founded in 1967, the SERVPRO® Franchise System is a national leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of nearly 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar losses. Providing coverage in the United States and Canada, the SERVPRO System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

Property Restoration Can Be a Messy Business

10/23/2014 (Permalink)

FOR IMMEDIATE RELEASE

Contact:

Joseph Barrett

SERVPRO® of Southern Lancaster County

(717) 464-5500

SERVPRO8837@comcast.net

Property Restoration Can Be a Messy Business

Local disaster recovery specialist offers insight into the complexities of dealing with disaster

Willow Street, PA (Grassroots Newswire) October 9, 2014 - When disaster strikes, property owners need to make a lot of decisions quickly and under pressure. Effective disaster remediation involves a lot of moving parts:  remediation specialists, insurance companies, local codes, state codes, documentation and more—and all of this has to happen in an atmosphere charged with emotion and stress.

Joseph Barrett of SERVPRO® of Southern Lancaster County says, “Efficiency is key when you are dealing with disaster remediation; it saves our customers money and it makes our work more effective. SERVPRO is an industry leader in work efficiency technology—continually innovating to help both our customers and our business control costs.”

SERVPRO’s proprietary DryBook™ tool is one example of the company’s focus on efficiency and cost control. Remediation projects must be managed to both industry and insurance company standards, and Barrett says that tools like DryBook™  help SERVPRO Franchise technicians track and document progress on restoration, cleanup and repair services.  “The DryBook™ tool helps us deliver on every detail of every water damage job, every time,” says Barrett.

To help avoid regulatory headaches and paperwork pitfalls, Barrett suggests property owners consider the following criteria when choosing a remediation company to deal with the aftermath of a disaster.

1.      Industry standards: Does your remediation company deliver a product that meets the standards set by

·        The Institute of Inspection, Cleaning and Restoration Certification (IICRC)?

·        Most major insurance companies, including cycle times and deadline requirements?

1.      Recordkeeping: Does your remediation company have a system in place to ensure accurate, complete and convenient benchmarking of each step of the remediation process, including

·        Capturing and updating data, including job diary notes, electronically and real-time on the jobsite, with simultaneous updates saved at the central office?

·        Using e-signatures to help eliminate lost paperwork and the need to scan documents?

·        Providing a complete record of the damage and remediation efforts in images, with descriptions, start-to-finish?

2.      Equipment selection: Does your contractor have the ability, on-the-spot, to

·        Identify the right equipment for the job, based on the damage description?

·        Validate the use of each piece of equipment, automatically, as part of the remediation records?

SERVPRO Franchise Professionals specialize in disaster restoration, cleanup and repair services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers. For more information on SERVPRO of Southern Lancaster County, please contact Joseph Barrett at (717) 464-5500 or SERVPRO8837@comcast.net. For more information about SERVPRO, please visit www.SERVPRO.com.

About SERVPRO®

Founded in 1967, the SERVPRO® Franchise System is a national leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of nearly 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar losses. Providing coverage in the United States and Canada, the SERVPRO System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.