Recent Posts

We are Cleaning Experts

3/17/2020 (Permalink)

"Here To Help" and SERVPRO logo with germ cells in the background We prepared to take on your cleaning needs!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Southern Lancaster County at 717-464-5500

Improve Your Air Quality: Duct Cleaning Can Help!

3/2/2020 (Permalink)

Technician laying down looking at an HVAC system with a flashlight To schedule an appointment, contact SERVPRO of Southern Lancaster County at 717-464-5500 today.

The ventilation system is often the biggest culprit in poor indoor air quality, but you can help change that! Inspecting the duct work in your home should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your home.

A routine part of SERVPRO of Southern Lancaster County's service is inspecting the heating, ventilation, and air conditioning unit (HVAC). Keeping the HVAC and duct work clean can potentially extend the life-span of the equipment by allowing it to operate at peak condition, which may help save you money. Duct cleaning may not always be necessary. The professionals at SERVPRO of Southern Lancaster County will inspect your HVAC system and duct will and make recommendations about the best way to address any indoor air quality concerns. This inspection can help save you money and provide peace of mind on the health of your HVAC system and duct work.

In some circumstances, such as after a fire, smoke, or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, the professionals at SERVPRO of Southern Lancaster County can often restore the HVAC system and duct work to pre-damage condition.

If you have a fuel-burning furnace, stove, or fireplace, the U.S. Environmental Protection Agency (EPA) recommends it be inspected for proper functioning and be services before each heating season to protect against carbon monoxide poisoning.

The SERVPRO duct cleaning system is proven and cost-efficient. Unlike the majority of duct cleaning services, the professionals at SERVPRO of Southern Lancaster County use a portable ventilation and ait duct cleaning system to examine duct work and make a clean sweep, removing years of dust and grime.

Severe Weather Safety

1/23/2020 (Permalink)

Street sign that says "Storm warning" Watch: Conditions are favorable for severe weather. Warning: Severe weather has been spotted or indicated by radar.

Severe weather can happen any time, anywhere. Each year, Americans cope with an average of the following intense storms:

  • 10,000 severe thunderstorms
  • 5,000 floods or flash floods
  • 1,300 tornadoes
  • 2 landfalling deadly hurricanes

Approximately 98% of all presidentially declared disasters are weather-related, leading to around 650 deaths per year and nearly $15 billion in damage. Knowing your risk of severe weather, taking action, being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

Know your risk. The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather can impact you, your business, and your family. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts in your area. Severe weather comes in many forms, and your shelter plan should include all types of local hazardous scenarios.

Take action. Take the next step in severe weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.

Be an example. Once you have taken action to prepare for severe weather, share your story with family members, co-workers, and friends on social media. Your preparedness efforts may inspire others to do the same.

Contact the professionals at SERVPRO of Southern Lancaster County for more readiness tips and tools, including SERVPRO's Emergency READY Profile (ERP). Having an ERP in place for your facility can help minimize business interruption in the event of a disaster. The SERVPRO of Southern Lancaster County team can help you be "Ready for whatever happens!"

2020 Resolution Plan Ahead

12/19/2019 (Permalink)

An aerial view of a town flooded There are more than 1,700 franchises that are ready to help in an event of a fire, water, or mold loss.

With each new year, many people resolve to better themselves or some part of their life. This year, make a resolution to be READY. No one ever plans on a diaster or a water or fire damage to strike, but you can prepare for it. The SERVPRO Emergency READY Profile (ERP) will help ensure your business is "Ready for whatever happens" in 2020.

In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations, and priority areas. The ERP also establishes your local SERVPRO franchise professional team as your disaster mitigation and restoration provider, giving out access to more than 50 years experience and a system of more than 1,700 franchises strong. The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future. By downloading the free SERVPRO READY mobile app, this important information is stored electronically and can be accessed using your mobile device putting immediate help right at your fingertips.

Preparation is key to making it through any size disaster, whether it is a small water leak, a large fire, or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in your building faster following a disaster. Don't wait until disaster strikes- resolve to be READY by contacting SERVPRO of Southern Lancaster County today to establish your Emergency READY Profile and be "Ready for whatever happens" in 2020.

Advantages of the SERVPRO ERP:

  • A no-cost assessment of your facility.
  • A concise profile document containing only the most critical information needed about your business and building structure in the event of an emergency.
  • Provides facility details, such as shut-off valve locations, priority areas, and priority contact information.
  • Identifies the chain of command for authorizing work to begin.
  • A guide to help you get back into your building quickly following a disaster.
  • Accessible electronically.
  • Establishes SERVPRO of Southern Lancaster County as your mitigation and restoration provider.

Are You Winter Weather Ready?

12/1/2019 (Permalink)

Are you prepared for the upcoming cold weather? Cold weather can have a huge impact on your home or business if you are not ready for it. From heavy rain and freezing temperatures to damaging winds, sleet, or snow, all can cause serious and costly property damage. While you cannot control the weather, you can take steps to be prepared and help take the sting out of winter weather. To help prevent costly damages due to weather, consider taking the following precautions to protect your property before cold weather hits.

  • Check your business property for downed limbs and branches. Wind, heavy rain, ice, and snow can all cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Roofs, water pipes, and gutters should all be inspected to help ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may be gathered during the fall. Leaves and other obstructions can cause a damming effect, which can lead to roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate a potential flood hazard.
  • Inspect all handrails, stairwells, and entry ways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Protect water pipes from freezing simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open, allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, considering shutting water off at the main valve in the basement of crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.
  • Ask the professionals at SERVPRO of Southern Lancaster about completing an Emergency READY Profile (ERP) for your business. The ERP is a no-cost assessment of your facility and provides you with a plan to get back in business faster following a disaster. Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire, or an area flood. The best time to plan for such events is not when the event happens, but well beforehand. No one ever plans on a disaster, but now, you can plan and prepare for it.

When winter weather strikes, call the professionals at SERVPRO of Southern Lancaster to strike back and help make it "Like it never even happened."

The Behavior of Smoke

11/15/2019 (Permalink)

The damage to your property following a fire can often be complicated due to the unique behavior of smoke. There are two different types of smoke- wet and dry. As a result, there are different types of soot residue after a fire.

Our professionals at SERVPRO of Southern Lancaster County are thoroughly trained in fire cleanup and restoration and know the different types of smoke and their behavior patterns. Knowing this information is vital to proper restoration. Before restoration begins, our professionals at SERVPRO of Southern Lancaster County will survey the loss to determine the extent of impact from fire, smoke, heat, and moisture on the building materials and its contents. The soot will then be tested to determine which type of smoke damage occurred. Pretesting determines the proper cleaning method and allows our professionals at SERVPRO of Southern Lancaster County to focus on saving your precious items.

Our professionals at SERVPRO of Southern Lancaster County know smoke can pentrate various cavitiies within the structure, causing hidden damage and odor. Their knowledge of building systems helps them investigate how far smoke damage may have spread. The following points are additional facts you may not know about smoke.

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Types of Smoke:

  • Wet Smoke. (Plastic and Rubber) Low heat, smoldering, pungent odor, sticky, and smeary. Smoke webs are more difficult to clean.
  • Dry Smoke. (Paper and Wood) Fast-burning, high temperatures; heat rises, therefore smoke rises.
  • Protein Fire Residue. (Produced by evaporation of material rather than from a fire) Virtually invisible, discolors, paints and varnished, extreme pungent odor.
  • Fuel Oil Soot. (Furnace puff backs) While "puff backs" can create havoc for homeowners, our professionals at SERVPRO of Southern Lancaster County can, in most cases, restore the contents and structure quickly.

Our professionals at SERVPRO of Southern Lancaster County are trained to handle even the toughest of losses. If your home or business suffers fire or smoke damage, contact us to help make it "Like it never even happened."

Plan and Practice your Escape!

10/1/2019 (Permalink)

October is Fire Prevention Month and an excellent time to examine the emergency preparedness plans for your home and business, including your fire escape plan. Do you have a fire escape plan? Have you changed your smoke alarm batteries within the last year? Are you prepared if a disaster strikes?

The National Fire Protection Association (NFPA) sets aside a designated week each October to focus on fire prevention. The 2019 theme is "Not Every Hero Wears a Cape. Plan and Practice your Escape!"

According to the NFPA, once the fire alarm goes off, "you can have less than one to two minutes to escape safely," yet only 8 percent of people surveyed said getting out was their first thought after hearing a fire alarm. Creating, implementing, and practicing a fire escape plan for your home or business may be the difference between safety and tragedy. Make a plan today! Escape planning and practice can help you make the most of the time you have, giving everyone in your home or business enough time to get out.

How do you define hero? Is it a person who is courageous and performs good deeds? Someone who comes to the aid of others, even at their own personal risk? A hero can be all of those things! A hero can also be someone who takes small but important actions to keep themselves and those around them safe from fire. When it comes to fire safety, be a hero in your household or community.

The professionals at SERVPRO of Southern Lancaster County wants you to stay safe, informed, and prepared to help ensure you are ready for any disaster that comes your way.

National Preparedness

8/30/2019 (Permalink)

A first aid kit, flashlight, battery, piggy bank, and radio with a caption saying "National Preparedness Month" Make sure you are prepared for any size disaster!

As a business owner, insurer, or property manager, you are a leader in your community and have the opportunity to set an example for your employees, customers, and community to follow.

This year for National Preparedness Month (NPM), join your community as a whole to become more prepared. "Disasters happen" and not only devastate individuals and neighborhoods, but entire communities, including business of all sizes.

The 2019 theme for National Preparedness Month is Prepared, Not Scared. Be Ready for Disasters. You can become prepared for a disaster by taking three simple steps:

  • Have a plan to stay in business
  • Encourage your employees to become ready
  • Protect your investment


We must work together as a team to ensure that our families, businesses, places of worship, and neighborhoods are ready for any type of disaster that can potentially affect your local community. At Ready.gov/business, companies like yours can find vital information on how to begin preparing their organization and addressing their unique needs during an emergency situation. You can also contact your professionals at SERVPRO of Southern Lancaster County to find out more on how to be ready when disaster strikes with the SERVPRO Emergency READY program.

The Science of Drying

8/1/2019 (Permalink)

Dehumidifiers and air movers drying a basement State-of-the-art dehumidifiers and air movers are placed accordingly in the damaged areas in order to complete the drying process.

Did you know there is actually a science behind the process of drying? Having the knowledge of psychrometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, your professionals at SERVPRO of Southern Lancaster County are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business suffers a water damage, your professionals at SERVPRO of Southern Lancaster County will:

  • Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment.

What exactly does it mean to help "speed up Mother Nature"? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the materials-but only if the air is drier.

The only problem is, nature often takes too long and secondary damages may occur while building is drying out.

Your professionals at SERVPRO of Southern Lancaster County have the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. Your professionals at SERVPRO of Southern Lancaster County also use state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business.

It's not only the equipment but the technology too! SERVPRO has developed DryBook™, a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry drying requirements are met. With DryBook™ Mobile, you have the ability to know exactly where your property is in the drying process.

The bottom line? Your professionals at SERVPRO of Southern Lancaster County have the training and equipment to help make water damage "Like it never even happened."

Stay Safe From Summer Storms

7/1/2019 (Permalink)

Thunder and lightning storm in grasslands Prepare an emergency supply kit for when disaster strikes.

While the spring season is known for the potential to experience severe weather, the threat exists throughout the summer month as well. In fact, the potential for severe weather even increases in some areas. Hurricane season in the Atlantic begins June 1st and runs through November 30th. The Eastern Pacific hurricane season begins May 15th also ending November 30th.

While is may be difficult to prepare for the unpredictable, there are steps you can take now to help ensure you are ready when disaster strikes. One way to prepare your business for any type of disaster, is to establish an Emergency READY Profile (ERP). Contact SERVPRO of Southern Lancaster County to learn more about the ERP and how it can help you. Consider the following tips when preparing for an approaching storm.

Before The Storm

  • Build an emergency supply kit and develop a communication plan.
  • Unplug any electronic equipment before the storm arrives.
  • Secure outdoor objects that could blow away or cause damage.
  • If you are outdoors, get inside a building, home or hard top vehicle (not a convertible).
  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.

During The Storm

  • Use your battery-operated NOAA Weather Radio for updates from local officials.
  • Avoid contact with corded phones. Cordless and cellular phones are safe to use.
  • Avoid to contact with electrical equipment or cords.
  • Unplug appliances and other electrical items, such as computers. Power surges from lightning can cause serious damage.
  • Avoid contact with plumbing. Plumbing and bathroom fixtures can conduct electricity.
  • Stay away from windows and doors.