Recent Posts

National Volunteer Week

4/6/2021 (Permalink)

Multi-colored stick figures in a circle SERVPRO is always ready to lend a helping hand.

National Volunteer Week is April 18-24, 2021.

The theme is: The Value of One, the Power of Many, which reflects on the awe-inspiring acts of kindness by millions of individuals and the magic that happens when we work together towards a common purpose.

This past year, we have seen people supporting family, friends, neighbors, and strangers, people standing up for their beliefs, and people sharing insights on how to create a more just and equitable society. "We recognize the value of the caring and compassion that each one has shown another, and we recognize the power of people, organizations, and sectors working together," according to The International Year of Volunteers.

The 2021 theme beautifully reflects the individual and collective efforts we have seen during the pandemic, and it sets the tone for re-imagining the next 20 years as the value of one act and the power of many enables us to thrive together.

Spring Cleaning Has Arrived!

4/2/2021 (Permalink)

Rain droplets on a window Call us at 717-464-5500 to schedule!

April showers bring May flowers, and also a good chance to get in some spring cleaning! Spring is a great time to sweep those winter blues away and freshen up your environment. SERVPRO of Southern Lancaster County can help.

In addition to air duct and HVAC cleaning, the technicians are trained to use state-of-the-art equipment to remove soils hiding deep with your carpet, as well as focused stain removal. Other services to help with your spring cleaning include upholstery and drapery cleaning, hard floor cleaning and care, and deodorization.

A clean environment is a healthy environment. Improve your living and workspaces this spring. If you need a little help, do not worry! SERVPRO of Southern Lancaster County has the tools to make your home or business sparkle in no time!

A Salute to First Responders

4/1/2021 (Permalink)

When I was a boy, I would see scary things in the news, my mother would say to me, "Look for the helpers. You will always find people who are helping." This famous Mr. Rogers quote comes to mind when we celebrate first responders, those who arrive first on the scene of any disaster or emergency.

In the event of a disaster or emergency, there are many different agencies and people in your community who are ready to respond. Whether it is a house fire or a hurricane, we are thankful every day for these first responders.

Local fire and police departments, as well as Emergency Medical Technicians (EMTs), are often first on the scene of an emergency. In the U.S., there are more than 29,000 fire departments with 1,217,300 total firefighters, according to the U.S. Fire Administration website. The Bureau of Labor Statistics reports almost 245,040 EMTs and paramedics in total across the country. There are about 19,000 federal, state, county, and local law enforcement agencies, employing more than 875,000 full-time sworn officers, according to the Uniformed Crime Reporting Program collected by the FBI.

When events such as natural disasters strike, different branches of the military are often the first line of response. The Army National Guard and Air National Guard, with over 354,000 soldiers, respond domestically when deployed by their state Governor, often during states of emergency from weather-related events. They can also be called upon during terrorist attacks or civil unrest or called overseas by the President of the United States. Active-duty soldiers can also be called upon for certain domestic events as well.


As a part of FEMA's Community Emergency Response Team (CERT), these volunteers are trained to be prepared for any disasters that may affect your local area in an effort to support professional responders. CERT volunteers are trained in "basic disaster response skills such as fire safety, light search and rescue, team organization, and diasters medical operations," according to FEMA. With more than 2,750 CERT programs, over 600,000 individuals have been trained nationwide. Teams are managed locally but supported nationally by FEMA.

SERVPRO recognizes these and the countless other first responders in our communities for keeping our communities safe.

Improve Your Air Quality: Duct Cleaning Can Help!

3/30/2021 (Permalink)

The ventilation system is often the biggest culprit in poor indoor air quality, but you can help change that! Inspecting the ductwork in your home should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your home.

A routine part of SERVPRO of Southern Lancaster County's service is inspecting the heating, ventilation, and air conditioning unit (HVAC). Keeping the HVAC and duct work clean can potentially extend the life-span of the equipment by allowing it to operate at peak condition, which may help save you money. Duct cleaning may not always be necessary. The professionals at SERVPRO of Southern Lancaster County will inspect your HVAC system and duct will and make recommendations about the best way to address any indoor air quality concerns. This inspection can help save you money and provide peace of mind on the health of your HVAC system and ductwork.

In some circumstances, such as after a fire, smoke, or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, the professionals at SERVPRO of Southern Lancaster County can often restore the HVAC system and duct work to pre-damage condition.

If you have a fuel-burning furnace, stove, or fireplace, the U.S. Environmental Protection Agency (EPA) recommends it be inspected for proper functioning and be services before each heating season to protect against carbon monoxide poisoning.

The SERVPRO duct cleaning system is proven and cost-efficient. Unlike the majority of duct cleaning services, the professionals at SERVPRO of Southern Lancaster County use a portable ventilation and ait duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime.

SERVPROXIDE

3/22/2021 (Permalink)

SERVPRO employee in full PPE cleaning the top surface of a table with a towel Not only does SERVPROXIDE kill 99.999% of viruses and bacteria, but it also leaves no harsh chemical fumes.

ServpOXIDE is an EPA registered, stabilized chlorine dioxide-based disinfectant and sanitizer. It carries the EPA's lowest toxicity rating, requires no PPE for general purpose use, and is safe to use every day. It is designed to kill harmful bacteria, viruses and mold on hard surfaces and is an effective sanitizer for soft surfaces. Based on CDC cleaning guidelines, SERVPRO recommends cleaning with SERVPROXIDE on high touch surfaces like computers, registers, tables, and counters, doorknobs, light switches, bathroom fixtures, and toilets on a daily basis.

Intended for all types of commercial facilities, including:

  • Homes, daycares, schools, and places of worship
  • Hospitals, doctor and dentist offices, nursing homes, veterinary clinics, and laboratories
  • Restaurants and bars
  • Hair and nail salons
  • Vehicles, ambulances, buses
  • Gyms, locker rooms, sports equipment

Ask us today about SERVPROXIDE and how it can help keep you, your employees, and your customers safe from deadly viruses.

A Winter Storm In Unexpected Territories

3/2/2021 (Permalink)

Cars lined up during a winter storm As soon as you call our 24/7 National Call Center or your local franchise directly, we will begin assembling a team and dispatching them to you.

A sprawling winter storm continues to sweep across the country, knocking out power for millions of people as it dumps snow and ice in places where such perilously frigid conditions rent to arrive just once in a generation.

Officials in several states urge residents to stay home, avoiding highways and roads that have become treacherous. Cars and trucks were seen skidding into one another and off the pavement entirely, promoting local law enforcement to respond to hundreds of calls at a time.

In total, roughly 150 million Americans were under some form of winter storm warning over the last few weeks. Snow coated the sand of the Gulf Coast beaches, and enough had fallen in Texas for people to go sledding. In fact, at one point, it was colder in some parts of West Texas than it was in Alaska!

Sustaining storm damage to your home or commercial business can be a complicated endeavor. Not only is structural damage a possibility, but water and electrical damage are too. Working with the right cleanup and restoration company can make all the difference in your recovery process. As storm repercussions continue to get more severe and complex, knowing you are in good hands every step of the way is invaluable-which is why SERVPRO is here to earn your trust.

So why should you count on SERVPRO to handle your storm damage? We are active in your community and in our industry. SERVPRO has been helping communities recover from disasters, both large and small, for many years and we are proud of the reputation we have built as an industry leader. Secondly, we have the expandable resources to handle any size disaster. No matter how much of an area is impacted by a water, fire, or storm event, you can count on SERVPRO to help get your property back to its preloss condition. Because we have a national network of franchises, we can call for backup when needed to ensure we can scale our resources with exceptional service. Lastly, we will respond to you quickly anytime day or night, 365 days a year. We understand how devastating it is to discover damage to your property, which is why we guarantee a prompt response no matter when you need us.

A Message From Our CMO, Mike Stahl

2/15/2021 (Permalink)

 Hand with a latex glove on touching a "Certified: SERVPRO Cleaned" sticker on a window Mike is the Chief Marketing Officer with responsibilities for Marketing Services, National Accounts, Franchise Expansion, and Customer Care Center.


Did you know that 89% of consumers said they are hesitant about returning to brick-and-mortar establishments according to a recent survey? And of those, 40% say that cleanliness is a major factor for concern?

We all know they aren't talking about dirt. They are talking about invisible germs and pathogens that we can't see. They are talking about coronavirus, and patrons and employees want to feel safe and secure when America does reopen for business.

The COVID-19 pandemic has changed what it means to be cleaned. I am thrilled that we are part of the solution to get the country back, whether that is back to work, back to business, back to school, or back to community.

I am excited to tell everyone about a new program we are rolling out to take our COVID-related proactive cleaning work to a whole new level, or a "higher standard of cleaning."

The Certified: SERVPRO Cleaned program is a cleaning and disinfecting program that will lend our community spaces as they reopen their doors. This program will give patrons and employees across the country peace of mind that the space has been protected by SERVPRO, the authority on what it means to be clean.

Be On Alert With A Weather Radio

2/11/2021 (Permalink)

One of the best precautions you can take is to purchase a good quality weather radio. A weather radio is designed to alert you to dangerous weather situations, such as an approaching tornado. It allows you to be warned ahead of approaching storms providing tornado. It allows you to be warned ahead of approaching storms providing you time to seek shelter. A weather radio is the most reliable source for weather alerts.

Weather radios have made many advancements over the years and are very affordable. Most basic weather radios average around $30 and can be programmed to only alert you for the weather alerts you choose.

When shopping for a weather radio, look for the following key features.

  • Reviewable alerts (you can scroll through alerts and turn off the siren for alerts you do not wish to hear).
  • Specific Area Message Encoding (SAME) alert programming (alerts when specific counties are threatened, ensuring you only receive alerts for your country).
  • Ease of programming.

If you need help programming your weather radio, you can always contact your local National Weather Service Office or for additional information, including county codes for your state, visit the NOAA Weather Radio website at www.nws.noaa.gov/nwr.

When They Call You, Call SERVPRO

2/11/2021 (Permalink)

Wet ceiling tiles in a department store Call us for all of your structural cleaning, content cleaning, and deodorization needs.

Mitigation requires quick action. The faster a crew arrives on-site to perform fire, smoke, and soot cleanup and restoration, the better the results-including lower claim costs. Within four hours of a loss notification, a crew will be on-site to help ensure a fire damage is handled properly by utilizing the following services:

Structural Cleaning

After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. The crew will pretest to determine the extent of damage, then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found within the structure.

Contents Cleaning

All of the restorable contents in the affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. SERVPRO professionals can provide provide wet and dry cleaning services. Additionally, all of the cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, and much more. Finally, SERVPRO professionals can provide an inventory list of all "to be claimed" items for agents and their policyholders.

Deodorization

SERVPRO professionals provide specialized services that rid your insured's home or place of business of offensive odors left behind by fire or smoke damage. SERVPRO professionals do not merely cover up lingering odors with fragrance; they seek out the sources of the odor and remove them.

Carbon Monoxide: A Silent Cold Weather Killer

2/11/2021 (Permalink)

Red triangular carbon dioxide danger sign Symptoms: dull headache, weakness, dizziness. nausea/vomiting, shortness of breath, confusion, blurred vision. loss of Consciousness


You can't see or smell carbon monoxide, but at high levels, it can kill a person in minutes. Often called the silent killer, carbon monoxide (or CO) is an invisible, odorless, colorless gas created when fuels, like gasoline, wood, coal, natural gas, and propane burn incompletely. According to the Center for Disease Control and Prevention, each year more than 400 American die from unintentional CO poisoning. It is estimated another 20,000 visit the emergency room, and more than 4,000 are hospitalized due to CO poisoning. All people and animals are at risk for CO poisoning, with some groups-including unborn babies, infants and people with chronic heart disease, anemia, or respiratory problems-being more susceptible to the effects of carbon monoxide.

An excess of CO, leading to CO poisoning, can result from faulty furnaces or other heating appliances, portable generators, water heaters, clothes drying or idling cars left running in garages. Taking some basic, precautionary steps can help eliminate the risk or carbon monoxide poisoning. Protect yourself by reviewing the following tips provided by the United States Fire Administration.

Have fuel-burning appliances, like oil and gas furnaces, gas or kerosene heaters, fireplaces and wood stoves inspected by a trained professional every year.
Open the damper for proper ventilation before using a fireplace. Never use your oven or stove top to heat your home.
Make sure all fuel-burning equipment is vented to the outside to avoid CO poisoning. Keep the venting for exhaust clear and unblocked.
If you need to warm a vehicle, remove it from the garage immediately after starting it. Never run a vehicle or other fueling engine or motor indoors, even if garage doors are open. Make sure the exhaust pipe of a running vehicle is not blocked with snow, ice, or other materials.
Make sure vents for the dryer, furnace, stove, and fireplace are clear of snow and other debris.
Only us barbecue grills outside, away from all doors, windows, vents, and other building openings. Some grills can produce CO gas. Never use grills inside the home or garage, even if the doors are open.
Use portable generators outdoors in well-ventilated areas away from all doors, windows, vents, and other building openings to prevent exhaust fumes from entering the home.