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Kitchen Cautions

11/4/2021 (Permalink)

Two firemen putting out a house fire from the street Be sure to keep decorations away from open flames and heat sources, including light bulbs and heaters.

Each year, around the holidays, families gather together to celebrate by preparing a delicious feast. However, not everyone practices safe cooking habits.

According to the National Fire Protection Agency, cooking fires are are the number one cause of home fires and injuries. The leading cause of fires in the kitchen is unattended cooking. It's important to be alert to prevent holiday cooking fires.

  • Be on alert! If you are sleepy or have consumed alcohol, do not use the stovetop or oven.
  • Stay in the kitchen while you are frying, grilling, boiling, or broiling food.
  • If you are simmering, baking, or roasting food, check it regularly, remain in the kitchen while the food is cooking, and use a trimer to remind you that you are cooking.
  • Keep anything that can catch fire, like oven mitts, wooden utensils, food packaging, or hand towels, away from the stovetop.

If you have a cooking fire, consider the following safety protocols to help keep you and your family safe.

  • Just get out! When you leave, close the door behind you to help contain the flames.
  • Call 9-1-1 or the local emergency number after you get out safely.
  • For an oven fire, turn off the heat and keep the oven door closed.
  • If you try to fight the fire, be sure others are getting out and you have a clear path out.
  • Keep a lid nearby when you're cooking to smother small grease fires. Smother the fire by sliding the kid over the pan and turn off the stovetop. Leave the pan covered until it is completely cooled.

SERVPRO of Southern Lancaster County wishes you a safe & happy fall season!

Serve Up Fire Safety in the Kitchen

11/4/2021 (Permalink)

Fire alarm on a yellow wall Visit firepreventionweek.org for more information on fire safety.

October is Fire Prevention Month and an excellent time to examine the emergency preparedness plans for your home and business, including your fire escape plan. Do you have a fire escape plan? Have you changed your smoke alarm batteries within the last year? Are you prepared for whatever happens?

The National Fire Protection Association (NFPA) sets aside a designated week each October to focus on fire prevention. Fire Prevention Week is October 4-10, 2020. The 2020 theme is, "Serve Up Fire Safety in the Kitchen!" This topic works to educate everyone about the simple but important actions they can take to keep themselves, and those around them, safe in the kitchen.

Did you know? Cooking is the number one cause of home fires and home fire injuries, according to NFPA. Unattended cooking is the leading cause of fire in the kitchen. NFPA notes that once a fire alarm goes off "you could have less than two minutes to get out safety," yet only 8 percent of people surveyed said getting out was the fire thought they had after hearing a fire alarm fire go off. Creating, implementing, and practicing a fire escape plan for your home or business may be the difference between safety and tragedy. Make a plan today!

As the #1 choice in cleanup and restoration, we stand on over 50 years of experience and expertise to help ensure you stay safe, informed, and ready for any disaster that comes your way. The time to prepare is now. Make sure your home and business are "Ready for whatever happens."

What To Do Until Help Arrives

11/4/2021 (Permalink)

A bathroom ceiling with soot/smoke damaged It is important to take preventative safety measures to prevent fires.

A fire can leave behind soot, smoke damage and a host of other problems. Ceilings, walls, woodwork, carpeting and floors will often need a thorough professional cleaning. If your home or business suffers a fire, it is important to take the appropriate steps to prevent further damage until the professionals at SERVPRO of Southern Lancaster County arrive.


DO:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
  • Keeps hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  • Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer/refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from chrome kitchen/bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant.
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
  • Change HVAC filters; leave system off until a trained professional can check the system.
    Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.


DON'T:

  • Don't attempt to wash the walls or painted surfaces without first contacting the professionals at SERVPRO of Southern Lancaster County arrive.
  • Don't attempt to shampoo carpet or upholstered furniture without first consulting the professionals SERVPRO of Southern Lancaster County arrive.
  • Do not attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat or water without first heat or water without first consulting an authorized repair service.
  • Do not consume any food or beverages that may have been stored close to fire, heat, or water, as they may be contaminated.
  • If ceiling is wet, do not turn on ceiling fans. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
  • Don't send garments to the dry cleaner. Improper cleaning may set in smoke odor.

Preparedness For Pets

11/3/2021 (Permalink)

A dog with a hoodie on After hurricanes, thousands of animals are rescued and many are not reunited with their owners.

Pets are just as important as any family member to most people, so why would you not make them part of your preparedness planning? There are several things you can do to make sure they can stay safe as well during an emergency.

Pet Emergency Kit

Ready.gov/animals lists the below items as essential to building your Pet Emergency Kit.

  • Food. At least a three day supply in an airtight, waterproof container.
  • Water. At least three days of water specifically for your pets.
  • Medicines and medical records.
  • Important documents. Registration information, adoption papers and vaccination documents. Talk to your veterinarian about microchipping and enrolling your pet in a recovery database.
  • First aid kit. Cotton bandage rolls, bandage tape and scissors; antibiotic ointment; flea and tick prevention; latex gloves, isopropyl alcohol and saline solution. Including a pet first aid refence book is a good idea too.
  • Collar or harness with ID tag, rabies tag and a leash.
  • Crate or pet carrier. Have a sturdy, safe crate or carrier in case you need to evacuate. The carrier should be large enough for your pet to stand, turn around and lie down.
  • Sanitation. Pet litter and litter box if appropriate, newspapers, paper towels, plastic trash bags and household chlorine bleach.
  • A picture of you and your pet together. If you become separated, a picture of you and your pet together will help you document ownership and allow others to assist you. Add species, breed, age, sex, color and distinguishing characteristics.
  • Familiar items. Familiar items, such as treats, toys and bedding can help reduce stress for your pet.

Evacuations

While practicing fire escape or evacuation plans, be sure to include pets. If an evacuation happens, don't leave pets behind as they can be lost or injured.

Identification

Microchipping pets is a great way to locate them. Most veterinary clinics and shelters have scanners that will read the microchip information to help find a pet's owners.

Be sure to take four-legged friends into consideration when planning for emergencies. Visit ready.gov/animals for further tips and safety precautions to think about for you or your insured's family pets, or your tenant's pets during a disaster.

It's The Water You Don't See

5/25/2021 (Permalink)

Moisture meter reading red on a carpet All technicians use moisture meters to read the moisture levels of affected materials at a water loss.

Even small water damages have the potential to cause serious structural and indoor air quality issues over time.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO professionals have the equipment, training, and experience to find and dry unseen water before secondary damage occurs. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss.

When time matters, technology, and equipment must be counted on to perform. SERVPRO professionals will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools used by your SERVPRO professionals.

Moisture Sensors are used to detect moisture in carpets, baseboards, and walls.

Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRPO professionals to monitor the drying process.

Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO professionals can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.

Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.

The bottom line? SERVPRO professionals have the training and equipment to make it "Like it never even happened."

When They Call You, Call SERVPRO

5/25/2021 (Permalink)

Wet ceiling tiles in a department store Call us for all of your structural cleaning, content cleaning, and deodorization needs.

Mitigation requires quick action. The faster a crew arrives on-site to perform fire, smoke, and soot cleanup and restoration, the better the results-including lower claim costs. Within four hours of a loss notification, a crew will be on-site to help ensure fire damage is handled properly by utilizing the following services:

Structural Cleaning

After smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. The crew will pretest to determine the extent of damage, then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found within the structure.

Contents Cleaning

All of the restorable contents in the affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. SERVPRO professionals can provide wet and dry cleaning services. Additionally, all of the cleaned and deodorized to pre loss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, and much more. Finally, SERVPRO professionals can provide an inventory list of all "to be claimed" items for agents and their policyholders.

Deodorization

SERVPRO professionals provide specialized services that rid your insured's home or place of business of offensive odors left behind by fire or smoke damage. SERVPRO professionals do not merely cover up lingering odors with fragrance; they seek out the sources of the odor and remove them.

The COVID Effect

5/25/2021 (Permalink)

The Coronavirus has changed the social landscape more than we could have imagined. The terms social distancing are the new normal and have become indoctrinated in our vocabulary. The interaction with family, friends, and business associates has been directly impacted. The traditional handshake is now riddled with fear. Instead it's better to tap feet or "elbow bump."

As in the years following World War II, great effort was spent putting measures in place to reduce the likelihood of another global conflict. Likewise, prevention of future viral pandemics is top of mind for most of the world's governments and security services for the immediate future. SERVPRO professionals are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

SERVPRO is being called on by numerous businesses and community leaders to perform the necessary bioremediation services to clean, disinfect, and sanitize their properties. SERVPRO uses EPA-approved products and follows the CDC guidelines for cleanup practices.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line meet this standard and carry the ERA-registered emerging pathogens claims.

Will it all get back to normal? Yes. When will that happen? That remains unclear. What is clear is that normalcy will return, and all along the way SERVPRO will be there for your business, your home, and your customers. We are in this with you and proudly stand beside our first responders in fighting this silent enemy.

Certified: SERVPRO Cleaned

5/25/2021 (Permalink)

Certified: SERVPRO Cleaned shield logo Call us at 717-464-5500 to schedule a cleaning!

When the stakes are this high, you want a partner who has developed an industry leading proprietary training program, cleaning solutions, and remediation processes over decades. Expertise born out of cleaning up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects the unique experiences and capabilities of America's #1 clean-up and restoration brand. The program is grounded with our unique 3 C's: Consult, Clean, and Certify.

Consult-A Tailored Cleaning Program To Meet Your Needs

Not all businesses are the same, which is why we will assign you with a Cleaning Protocol Consultant who understands your business and will create a custom cleaning program to meet your specific needs. SERVPRO has worked in a wide variety of industries with businesses ranging from start-ups to global, multinational organizations. That's why we know to start such a critical cleaning process with a consultation.

Your specific program will be developed based on a range of factors including business type, size of space, amount of high frequency touch points, foot traffic and congestion points. As a result, you'll know that Certified: SERVPRO Cleaned is not just an industry leading standard in clean, you'll know that the clean you receive is customized to your need.

Clean-Proactive and COVID-19 Emergency Response Cleaning Program

Based on specific needs of your business, your location will undergo a thorough, expert deep clean rooted in the pillars of People, Process, and Product.

People. SERVPRO Professionals are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the Centers for Disease Control and Prevention. We have years of experience with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform.

Process. SERVPRO professionals are trained to perform proactive or emergency responsive cleanups that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous surfaces, cleaning and disinfection of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials. In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible.

Product. Certified: SERVPRO Cleaned has more than 100 exclusive cleaning products to meet any need including out proprietary cleaning agent, SERVPROXIDE - a hospital grade disinfectant that carries the Environmental Protecting Agency's lowest toxicity category and is National Sanitation Foundation certified for direct food contact surface use. All our products carry the Environmental Protection Agency's registered emerging pathogens claims and meet the standard set by the Center for Disease Control and Prevention for hospital-grade disinfectant.

Certify-A Commitment To Clean For Your Employees And Consumers

We're going to extend our credibility as a premier biohazard cleaning company in the country to your business - to give assurance to your employees and customers that only SERVPRO can deliver. Once your business location has been Certified: SERVPRO Cleaned, you will gain access to our propriety signage, digital emblems, and other collateral that communicates you've selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that no only did you choose Certified: SERVPRO Cleaned but that your location is being cleaned regularly at this standard.

When Our Logo Is On Your Door, Your Commitment To Clean Is Clear

5/25/2021 (Permalink)

Certified: SERVPRO Cleaned shield logo Call us today at 717-519-0767 to schedule a cleaning!

Being open for business is just to the beginning of our new journey forward. Employees may be hesitant to return to work and customers may wonder whether the businesses they patronize are safe. The COVID-19 pandemic has changed what it means to be clean. Are you ready to communicate to your customers and employees that you've chosen a higher standard of clean for all Americans? Are you ready to be Certified: SERVPRO Cleaned?

Certified: SERVPRO Cleaned is a defensive program that SERVPRO offers to commercial locations to address the current COVID-19 global pandemic. This is is a level of clean that goes far beyond janitorial or carpet cleaning. This is a proactive viral pathogen cleaning. When you choose Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you've selected a higher cleaning standard - you are Certified: SERVPRO Cleaned.

As the #1 choice in cleanup and restoration*, we stand on over 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned. Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.

From formulation and creating our proprietary cleaning products, like SERVPROXIDE™, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will help ensure you and your business are set up to inspire consumer confidence as the economy begins to reopen.

The Science of Drying

5/11/2021 (Permalink)

Dehumidifiers and air movers drying a basement State-of-the-art dehumidifiers and air movers are placed accordingly in the damaged areas in order to complete the drying process.

Did you know there is actually a science behind the process of drying? Having the knowledge of psychrometrics is essential to restoring a water-damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, your professionals at SERVPRO of Southern Lancaster County are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business suffers water damage, your professionals at SERVPRO of Southern Lancaster County will:

  • Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment.

What exactly does it mean to help "speed up Mother Nature"? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the materials-but only if the air is drier.

The only problem is, nature often takes too long, and secondary damages may occur while the building is drying out.

Your professionals at SERVPRO of Southern Lancaster County have the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. Your professionals at SERVPRO of Southern Lancaster County also use state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business.

It's not only the equipment but the technology too! SERVPRO has developed DryBook™, a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry drying requirements are met. With DryBook™ Mobile, you have the ability to know exactly where your property is in the drying process.

The bottom line? Your professionals at SERVPRO of Southern Lancaster County have the training and equipment to help make water damage "Like it never even happened."