What our Customers say...

Testimonials

Quick turnaround from time of call for service. Service well explained, job done in a timely manner, machines did their job. Thanks SERVPRO!

We had a burst pipe in our home. SERVPRO was very quick to respond. Professional staff. Dried up all areas between 3-4 days.

We had a sewage flood in our town home. Though our maintenance did not take care of the situation appropriately, Jose from SERVPRO DID! He was very knowledgeable and did a fantastic job. He went above and beyond, crawling on his hands and knees to get along the baseboards and crevices. I would highly recommend SERVPRO and can't say enough about how they handled the situation.

"Kyle and his team were excellent, informative, and very easy to work with” Michael R. 12/25/17

“I don’t think there is anything that could be improved on, Kyle and his team are the best! They were all professional and without a doubt dedicated to making me happy. SERVPRO should appreciate how wonderful their staff is and be proud of who they are.” Maria M. 11/13/17

Immediately after speaking with the rep and having the process explained to me I felt a little less stressed and confident that it would be taken care of properly. Being a mom of a child with allergies, it eased my mind of concern for any future issues caused by this water damage. Thank you Jim L. and his crew for their great customer service.

We appreciate the thoroughness and quality of your company's work in this project.

Excellent service!

I would like to take this opportunity to personally thank everyone from SERVPRO of Lancaster East for their quick response, courteous service, and excellent knowledge of our situation. I would recommend SERVPRO to my friends and certainly to my business associates.

Thanks for all the fast and respectful help your team did for me. I was very pleased.

Doing a great job. Jim is a great guy and professional.

Teriffic job. Rested well after their service began. Very trustworthy.

Kathy and Tom, very nice, courtious, and polite. Have no complaints.

SERVPRO staff was very helpful and courteous at all levels-both on phone and in person.

Absolutely please with all services. Excellent work. Thank-you!

They were very professional. I was very pleased with their level of service.

Thank you Amanda, Jim, and Chris for your kind and prompt attention to our urgency with water intrusion from roofing job in progress! It is a pleasure doing business with you and SERVPRO.

I would like to take this opportunity to personally thank everyone from SERVPRO of Lancaster East for their quick response, courteous service and excellent knowledge of our situation. I would recommend SERVPRO to my friends and certainly to my business associates. Thank you for all your help and great service.

I want to give a special thanks to Chris and Amanda but, also to the other men who worked so hard and so effectively. All was extremely well organized. I found your verbal contacts, one of your best qualities and your follow through, of the best too!

We have only just begun but we are on the right path. We had a toilet overflow and left quite a path of destruction. Brandon and Q were here in a flash and contained our mess and calmed my nerves. These guys are fantastic. Eager to start our rebuild smile emoticon THANK YOU SERVPRO!!!!

Much thanks to the fine crew who came to my house to help with water damage. Everyone was courteous and professional, and willing to answer any questions. Thanks for making a difficult time a little easier.

Had the pleasure of working for them, and couldn't ask for better people. Staff takes care of their employees, are great to work with, and are helpful in every possible way. Great place to work for.

Great company!! Did great job fixing up our basement in time of crisis!! Highly recommend!!

SERVPRO of Lancaster East and Southern Lancaster County did a fantastic job of cleaning out our bathroom after a massive water leak. Sean and his team did a great job while being very polite and respectful. Amanda was extremely nice on the phone and called to check how things were going. I would use them again.